bj77w Privacy Policy

Introduction & Scope of Policy

bj77w is a trusted online gaming platform in Bangladesh. We believe your personal privacy is a fundamental right, and respecting that right in the delivery of our services is both our ethical and professional responsibility.

This privacy policy ("Policy") describes how bj77w collects, uses, stores, and discloses your personal information ("Data") when you use our website, mobile platform, and related services ("Platform"). This Policy applies to all users of our Platform, whether they are registered members or not.

We may update this Policy from time to time. For significant changes, we will make every effort to notify you. The latest version of the Policy will always be available on this page.

What Data We Collect

To operate the bj77w platform properly and provide you with the best service, we may collect the following types of information:

2.1 Information You Provide Directly

• Name, email address, mobile number, and date of birth (at registration)
• National ID card or passport details for identity verification
• Payment-related information such as bKash, Nagad, Rocket, or Upay account numbers and bank account details
• Messages and communication records you send to customer support

2.2 Automatically Collected Information

• IP address, browser type and version, operating system
• Activity logs on the platform — which pages you visited, which games you played, how much time you spent
• Transaction history and betting records
• Information collected through cookies and similar tracking technologies (see details below)

2.3 Information Received from Third Parties

For identity verification or fraud prevention purposes, we may receive limited information about you from trusted third parties (such as payment processors or identity verification agencies). Such information will be handled in accordance with this Policy.

Purpose of Data Use

bj77w uses your data only for the following legitimate purposes:

• Account management: Creating, verifying, and maintaining your account.
• Service delivery: Processing gaming, betting, and financial transactions.
• Customer support: Resolving your questions and issues.
• Security: Preventing fraud, money laundering, and other illegal activities.
• Legal compliance: Adhering to applicable laws and regulations.
• Platform improvement: Conducting analysis to improve the quality of our services.
• Communications: Sending important service-related notifications.
• Responsible gaming: Identifying unusual betting behaviour to support users.

Data Storage & Protection

4.1 Security Measures

bj77w applies industry-standard technical and organisational measures to keep your data secure:

• Data transmission is secured using SSL (Secure Sockets Layer) encryption technology
• Sensitive information is stored in encrypted form
• Only authorised staff have limited access to your data
• Regular security audits are conducted
• A response plan is maintained for rapid action in the event of a data breach

4.2 Retention Period

We retain your data only for as long as necessary. Generally:

• Account data: for as long as the account is active, and for the period required to meet applicable legal obligations after closure
• Transaction records: for the period required under financial regulations
• Customer service records: for a reasonable period after an issue is resolved

After the specified period, we securely delete your data or anonymise it so that you can no longer be identified.

Data Disclosure & Sharing

bj77w does not disclose your personal data to third parties, except in the following limited and specific circumstances:

5.1 Service Provider Partners

To operate our services, we work with certain trusted third parties, such as payment processors and identity verification agencies. These partners operate under strict confidentiality agreements and may only use your data for the specified purpose.

5.2 Legal Obligations

We may be required to disclose data in response to legal obligations, court orders, or lawful requests from government authorities.

5.3 Business Restructuring

In the event of a merger, acquisition, or other business restructuring, your data may be transferred to the new entity. We will provide you with appropriate notice before any such change.

5.4 With Your Consent

Apart from the reasons listed above, we will not disclose your data without your explicit consent.

Cookies & Tracking Technologies

bj77w uses cookies and similar technologies to ensure the functionality of our platform and to improve the user experience.

6.1 Types of Cookies

• Essential cookies: Strictly necessary for login sessions and security. These cannot be disabled.
• Functional cookies: To remember your preferences and settings.
• Analytics cookies: To analyse platform usage patterns and improve our service.

6.2 Cookie Controls

You can manage or delete non-essential cookies from your browser settings. However, disabling certain cookies may cause some platform features to not work properly.

Your Rights & Choices

As a bj77w user, you have the following rights over your own data:

• Access: The right to know what information we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your data in certain circumstances (where not in conflict with legal obligations).
• Right to restrict processing: The right to request that processing of your data be limited in certain cases.
• Right to object: The right to object to the use of your data for specific purposes.
• Data portability: The right to receive your data in a structured, commonly used format.

To exercise these rights or to submit any privacy-related request, please contact our support team. We will make every effort to respond to your request as quickly as possible.

Protection of Minors

bj77w provides services only to those aged 21 and above. We do not knowingly collect personal information from minors.

We have age verification measures in place during the registration process. If a user does not meet the age requirement, their account will be closed immediately and any collected data will be deleted.

If a parent or guardian believes their child has provided information on our platform, please contact us. We will take the necessary steps promptly.

International Data Transfers

Our servers and technical infrastructure may be located in various countries. When transferring data, bj77w ensures that:

• All partner countries are assessed to confirm adequate protections are in place before data is sent
• Data security is ensured through contractual safeguards
• The highest international standards of data protection are followed

Special Protection for Payment Data

bj77w uses bKash, Nagad, Rocket, Upay, and bank transfers for deposits and withdrawals. Your financial data is handled with the utmost care:

• Payment information is transmitted through fully encrypted channels
• Sensitive financial data is not stored in full on our servers
• Payment processing is carried out through trusted partners who comply with strict security standards
• Suspicious transactions are monitored immediately

The minimum deposit amount is ৳200 and withdrawals generally take 5-30 minutes.

Policy Changes

bj77w reserves the right to update this privacy policy from time to time. In the event of changes:

• For significant changes, we will post a notice on the platform or notify you through your registered contact method
• The effective date of the updated policy will be clearly stated
• Continued use of the platform after changes are made will be considered acceptance of the updated policy

We recommend that you review this page regularly.

Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact us. Our team is able to assist in both Bengali and English.

• Email: [email protected]
• Live chat: Available 24/7 through the platform

After receiving your request, we will make every effort to respond as quickly as possible. More complex matters may take a little longer, but we will keep you updated.